Privacy and Security Policy
All services provided on our store are operated by Bulut El Aletleri ve Mak. Sis. Ltd. Şti., located at Önder Mah. Akçakale 2 Cad. No:86/1 Siteler, Altındağ / ANKARA.
Collection of Personal Data
Our company may collect personal data for various purposes. Below is an explanation of how and in what way this data is collected, and how it is protected.
Through membership registration or by filling out various forms and surveys on our website, certain personal details (such as name, company information, phone number, address, or email) are collected as part of the natural operation of the service.
Notifications and Preferences
Occasionally, our company may send promotional information, new product updates, or special offers to its members. Users may opt in or out of receiving these communications during registration, or later by updating preferences in their account settings or using the link in the notification emails.
Data Security and Usage Conditions
Personal information provided electronically by users during the confirmation process will not be disclosed to third parties outside the purposes and scope outlined in the User Agreement.
Our company records IP addresses to help identify system issues and resolve service-related problems. These IP addresses may also be used to gather broad demographic information.
Use and Sharing of Information
In addition to the purposes stated in the membership agreement, personal information may be used for direct marketing or communication by our company or its partners. Any such usage will be done without disclosing the identity of the users and will only be used for statistical analysis, database creation, or market research.
Commitment to Confidentiality
Our company is committed to keeping confidential information strictly private and confidential, treating it as a duty of confidentiality, and taking all necessary measures to prevent unauthorized use, public disclosure, or third-party access.
Credit Card Security
We prioritize the security of credit card holders shopping on our website. Credit card details are never stored on our system.
To confirm you're on a secure site, look for a padlock icon in your browser's status bar. All data is encrypted using 128-bit SSL (Secure Sockets Layer) protocol and transmitted to the relevant bank for processing. Once the card is approved, the transaction proceeds. Since no card information is stored or seen by us, unauthorized access is prevented.
For orders paid by credit card, the billing and delivery address details may be verified by our team to prevent fraud. We may contact the cardholder or the bank for verification if needed.
Only you can access and modify your membership details. As long as you keep your login credentials safe, no one else can access or alter your information. All member transactions are conducted within the 128-bit SSL secure zone, a globally recognized encryption standard.
Mail Order Credit Card Information Security
Identity and credit card information sent to us via mail order is stored confidentially and securely by our company. These details are held for 60 days to respond to any potential bank disputes and then destroyed. You will never be charged more than the authorized amount, and you retain the right to dispute unauthorized charges with your bank.
Third-Party Websites and Applications
Our store may link to other websites. Our company is not responsible for the privacy practices or content of those sites. This Privacy Policy applies only to our store and not to third-party websites.
Exceptions
In certain limited situations, personal information may be disclosed to third parties outside of this Privacy Policy, including:
- To comply with applicable legal obligations and regulatory requirements;
- To fulfill the requirements of the User Agreement and related contracts;
- To respond to official requests from authorized administrative or judicial bodies;
- To protect the rights or safety of users.
Email Security
Please do not include credit card numbers or passwords in emails sent to our customer support. Emails are not a secure communication method, and we cannot guarantee the security of information shared this way.
Browser Cookies
Our website may use technical communication files (cookies) to collect information about visitors and how the website is used. These small text files are sent to your browser and stored in your device’s main memory.
Cookies help simplify your use of the internet by saving site preferences and may be used to analyze site traffic or serve personalized content. Cookies are not designed to access data or personal information from your device or email. Most browsers accept cookies by default, but you can modify your settings to block or receive alerts when cookies are sent.
Policy Updates
Our company reserves the right to change this Privacy Policy at any time. Changes will take effect immediately upon being published on the site or sent via email.
Contact Information
If you have any questions or suggestions regarding our privacy policy, please contact us at:
- Company Name: Bulut El Aletleri ve Mak. Sis. Ltd. Şti.
- Address: Önder Mah. Akçakale 2 Cad. No:86/1 Siteler, Altındağ / ANKARA
- Email: [email protected]
- Phone: +90 532 297 17 47